Terms & Conditions

 

 

  • Orders within Australian capital cities will be delivered within 3-5 working days. New Zealand orders within 7 working days. USA/Europe/Asia orders will be delivered within 14 working days.
  • All prices are in Australian Dollars.
  • All electrical equipment is 240V, 50 Hertz.
  • By confirming your order you accept the terms & conditions of Australian Waxing Company.
  • All orders are prepaid by credit card or Pay Pal only. An invoice will accompany your order.
  • Goods remain the property of the Australian Waxing Company until payment in full is received.
  • All prices are subject to alteration without notice. Orders with incorrect pricing will be referred to purchaser before processing.
  • Returns may be authorised by Australian Waxing Company within one week of order, subject to written pre approval. Any credit will be subject to count & condition inspection before credit is authorised. Delivery freight paid and returned goods freight shall be paid by the purchaser. We are not responsible for goods lost or damaged in transit. 
  • Claims in respect of merchandise will only be recognised by Australian Waxing Company if made within seven (7) days of invoice date. Goods must be inspected by the purchaser before signing acceptance from courier otherwise damaged goods claims will not be recognised.
  • Due to trade restrictions we are prohibited from supplying Lycon products outside of Australia. Because of system limitations, orders with Lycon products will still be processed and customers will be offered a refund or replacement product.
  • Couriers will only deliver to attended premises open from 9AM to 5PM Monday to Friday.   For unattended premises/homes please select the Australia Post E-Parcel Service.
  • If possible, use a delivery address that will find you during business hours to further speed up your delivery.
  • Goods in transit are covered by standard courier and e-parcel conditions, no additional shipping insurance is included.  Please advise in the comments line if you would like additional shipping insurance which will be billed separately at the rate of 2% of order value.